Managed services are designed to take away unnecessary workloads and to remove the strain from your business, but what holds a good managed service together? LIMA Pulse: a series of advanced, intelligent monitoring interfaces that sit at the centre of our managed service, compiling, consolidating and centralising all active devices in your business. This allows our Managed Service team to be pro-active and also helps them maintain and resolve issues with maximum efficiency.
Split into two tools, PULSE Performance and PULSE Security, our PULSE range can be used on it’s own or as part of our support services, including managed services. Read more about the two PULSE options.
Here’s a quick rundown of the benefits of using either of the PULSE options with a managed service:
A Single Pane of Glass View, How PULSE Performance Can Work Alongside Your Managed Service
Businesses today have a wide range of computers, devices and other hardware that make up the tapestry of their IT infrastructure, and they may not all be from the same manufacturer, or even the same era. Our PULSE products are extremely compatible with legacy and unique devices, so you can add your own SNMP MIBs, bringing in all manner of specialist devices to be monitored alongside the rest of your infrastructure seamlessly.
By pulling in data and analysis from all devices and machines, PULSE’s dashboard is a single, simply display. With only one screen to look at, Pulse cuts out the middle man and presents data in an easy to read interface; meaning problems can be solved quickly.
Fast, Intelligent Reaction Times
With a built-in trending feature, Pulse can act as data-driven forecasting tool, predicting future trends and outcomes based on previously learned and stored data. This, along with customisable thresholds and escalation levels allows for a completely tailored, partially automated resolution process. To add to this, Pulse’s alert system can also apply logic to indicate and potentially fix the root cause of an issue, as opposed to just flagging it up.
Using PULSE Security as Part of a Managed Service
PULSE Security takes away the extra worry of external threats and internal vulnerabilities. Our team of experts can accelerate threat management and control, gaining insight and intelligence about your infrastructure and environment. We use PULSE Security to deliver maximum uptime and compliance for your business.
PULSE Security Features:
- File Integrity Monitoring
- Event Log Capture
- Central Syslog Server
- Vulnerability Scanning
- Live Security Incident Reporting
To find out more about PULSE Security and it’s features, click here.
What it Can do For Your Business
Being able to proactively and accurately monitor your business is priceless, whether you have that power as part of a managed service or on its own. If you’re interested in finding out more about LIMA Pulse and what it can do for your business, call us on 0345 345 1110 or email us here.