Managed services are being understood and taken onboard by many businesses and institutions today, and more people are realising the benefits of putting IT operations in the hands of trusted experts. We live in an age where webapps, digital files, and monthly subscriptions reign supreme (The Netflix Generation), and now that managed services are accessable in new forms, the time has come to recognise the true potential of modern, flexible business.
Last time we talked about how managed services can free up your existing team, but there are many other ways that they can help to kick-start growth in businesses.
Faster Response Time
A team dedicated to the task of responding to your system will always be faster and more efficient than over-stretched resource taking on too much work; not only does it disrupt office harmony but it just isn’t optimal. Managed services doesn’t mean replacing your existing staff, it means optimising your current setup so that you can utilise your staff in a more productive way, whilst using a specialised team to manage your systems. It’s easy to overlook the fact that a specialised managed services team is exactly that: specialised, with 100% of their time to dedicate to your systems, a managed services team will ultimately be able to respond to and resolve your issue quicker.
This is a benefit that can’t be overlooked, especially for small and medium-sized enterprises; cutting costs is fundamentally priceless. If you have a heap of IT maintenance to outsource, then you’re faced with three choices: you can either employ people to handle the extra workload yourself, outsource to a managed service provider, or ignore the work and seriously risk running business into the ground; knowing that option three isn’t exactly a real choice, whichever option you choose is going to be down to cost.
Not only is the price of experienced IT personnel expensive nowadays, but managed services can be provided for predictable monthly costs that covers the entire service, and doesn’t need topping up with extra expenses such as needing to purchase hardware or software. Using a managed service provider with a solid procurement plan means that everything: your service, the hardware used, staff, and maintenance is covered.
Access to Experts – Without the Hard Work of Recruiting
With a managed service, you’re getting highly-qualified experts at the tip of your fingers, and you don’t even have to go out and search for them. Using a reputable managed service provider means you can be sure that you’ll have access to the right team, without the hassle of taking time out of work to sort out research, requirements and recruitment.
Free up Your Existing Resources
As mentioned in our last article about managed services, outsourcing means you can free up your existing resources, leaving the more mundane tasks to the MSP. This sort of approach can really drive your business forward in that it allows your existing employees to shine and show their strengths, rather than being subjected to a lifetime of reacting to routine errors and issues. Utilise that project manager for what he really is, let your lead developer work on her big idea, and above all, give your team reassurance that bringing managed services in is only a positive aspect to their careers.
Peace of Mind
All in all, managed services are designed to take the stress off of your situation and enhance business prospects, both in terms of cost and labour, so you can get on with managing your own business the way you intended. The fast response time, cost savings and access to experts will ultimately free up your mind and open your business up to new opportunities in today’s fast-paced world.