Our Policy Statement
By demonstrating our commitment to Corporate Social Responsibility we aim to align our business values, purpose and strategy with the needs of our clients, taking account of the economic, social and environmental impact of our operations and embedding ethical principles into everything we do.
We build long-term and honest relationships with our customers, vendor partners and colleagues. It’s about always doing the right thing, even when noone is watching
We are committed to delivering exceptional levels of service to customers and creating an environment where our team enjoy coming to work
We empower every member of the team to be accountable for the part they play in our organisation. This means our people strive to be the best they can – always
We nurture a fun and balanced working environment that makes LIMA a great place to work, with a happy team that customers and vendors enjoy engaging with
We are dedicated to developing long-term relationships with customers, vendors and each other to sustain a collaborative working environment that generates meaningful results
Our obsession with quality is demonstrated through industry awards and accreditations, the implementation of best-of-breed technology and our drive for continuous improvement
LIMA seeks excellence in every aspect of our business and is committed to minimising the environmental aspects of our business operations, in accordance with sound environmental practices.
We aim to achieve this by:
Managing our business operations to minimise pollution
Endeavouring to continuously improve our environmental performance and integrate applicable best practices into our business operations
Reducing our consumption of natural resources and energy and improve efficiency in using these resources
Ensuring all waste is disposed of in a safe and responsible manner
Our Environmental Policy is underpinned by our ISO 14001 accreditation
Complying with all relevant environmental legislation
Providing training for our staff on environmental procedures
Working together with our business partners and suppliers to encourage commitment towards improved environmental performance
Promoting healthier journeys to work by enabling our employees can take advantage of the Cycle to Work scheme to purchase a bike and cycle equipment as a tax-free benefit
LIMA will ensure that we deal responsibly, openly and fairly with clients and potential clients by:
Ensuring that all our advertising and documentation about the business and its activities are clear, informative, legal, decent, honest and truthful.
Ensuring that we continually evaluate what we do in order to constantly improve our competitive edge in the marketplace.
360 feedback on delivered projects allows for continuous service improvement that everyone benefits from.
Being open and honest about our products and services with customers, including what we do to be socially responsible.
Listening to our clients so that this can help us improve the products and services we offer to them.
Ensuring that if something goes wrong we will acknowledge the problem and work with you to find the best solution.
LIMA is extensively engaged with Age UK having donated PC’s to their local branch, Critchley House, re-cabling the office and providing training on technology and releasing one of our graphic designers to help to produce a brochure for their annual report. We invited their Salford based spokesperson to speak at our 20th Anniversary dinner, raising £1250 for them on the night.
The Next Step Project
LIMA organises an annual Christmas collection to aid the Next Step project, a Salford based charity that supports young people and families leaving care to acquire the skills they need to live independently. LIMA staff purchase and donate toys, essentials and non-perishable goods to support families.
Walkden High School Salford
We sponsor Walkden High School’s Year 10 and 11 football and rugby teams, supplying them with strips as well as supporting them by buying a kit for their Spanish tournament at Villarreal.
LIMA’s 20th anniversary celebrations raised £1,250 to support PAPYRUS, a national charity that works to prevent suicide in young people. PAPYRUS delivers awareness and prevention training, also providing confidential support and suicide intervention. LIMA will continue to support PAPYRUS in 2018 through fundraising activities.
Bridgewater Salford ABC
In addition to sponsoring the club minibus, members of the LIMA team provide volunteer hours to a local boxing club, regularly transporting young members to represent Salford in competitions across the UK.
The David Lewis Centre
LIMA supports the David Lewis Centre, a charity that provides exceptional education, therapy, support and life skill development to individuals with epilepsy, autism and complex learning disabilities. LIMA staff give their time each year to actively fundraise for the David Lewis Centre in a variety of activities such as sponsored zip wire events, skydiving and participating in their 6-a-side football tournament.
Staff sponsored walks
Several LIMA employees from a range of teams took part in sponsored walks across Manchester and Cheshire during 2017. These walks raised funds for the Alzheimer’s Society and Mind - Mental Health. LIMA also matched all funds raised from friends, family and colleagues, doubling everyone’s charitable donation.
Our current leadership team comprises 50% promoted staff, for example our Chief Technology Officer started on the Service Desk
Our employees benefit from constant investment in learning and development. We are committed to developing enthusiastic achievers with the skills to excel in their role.
Our employees benefit from constant investment in learning and development. We are committed to developing enthusiastic achievers with the skills to excel in their role. LIMA develops and promotes the LIMA Academy, an internal Learning Centre with 20 vendors and their accredited courses within. The LIMA Academy forms part of an ongoing appraised, development tool for all staff.
Quality Assured Apprenticeship Scheme
LIMA also proactively recruits via a Quality Assured Apprenticeship Scheme designed to secure and nurture local talent, the scheme allows apprenticeship across seven levels from GCSE standard (Level 1) to MSc degree (Level 7).
Investors in People
LIMA is an Investors in People Gold employer. We are particularly proud of this award since less than 13% of IIP accredited businesses achieve the Gold award.
Level 1: Disability Confident Committed
Demonstrating our commitment to developing HR practices, LIMA has been awarded Level 1: Disability Confident Committed status by the Department of Work and Pensions, recognising LIMA’s inclusive and accessible practices when it comes to recruitment and the ongoing support provided for our employees.