Our Policy Statement

By demonstrating our commitment to Corporate Social Responsibility we aim to align our business values, purpose and strategy with the needs of our clients, taking account of the economic, social and environmental impact of our operations and embedding ethical principles into everything we do.

It is fundamentally important for LIMA as a company to take into account how our business activities impact the environment, the community and our employees.
— Lisa Thornton, Director
Our Values

Our values


We build long-term and honest relationships with our customers, vendor partners and colleagues. It’s about always doing the right thing, even when noone is watching


We are committed to delivering exceptional levels of service to customers and creating an environment where our team enjoy coming to work


We empower every member of the team to be accountable for the part they play in our organisation. This means our people strive to be the best they can – always


We nurture a fun and balanced working environment that makes LIMA a great place to work, with a happy team that customers and vendors enjoy engaging with


We are dedicated to developing long-term relationships with customers, vendors and each other to sustain a collaborative working environment that generates meaningful results


Our obsession with quality is demonstrated through industry awards and accreditations, the implementation of best-of-breed technology and our drive for continuous improvement



LIMA is committed to reducing energy, water and other natural resources. We continually engage with our staff to train and promote energy efficiency and are committed to sharing this with our customers too. Our efficiency plans are measured and reported against annually.

We aim to achieve this by:

Managing our business operations to minimise pollution

Endeavouring to continuously improve our environmental performance and integrate applicable best practices into our business operations

Reducing our consumption of natural resources and energy and improve efficiency in using these resources

Ensuring all waste is disposed of in a safe and responsible manner

Our Environmental Policy is underpinned by our ISO 14001 accreditation

Complying with all relevant environmental legislation

Providing training for our staff on environmental procedures

Working together with our business partners and suppliers to encourage commitment towards improved environmental performance

Promoting healthier journeys to work by enabling our employees can take advantage of the Cycle to Work scheme to purchase a bike and cycle equipment as a tax-free benefit

In the 12 months to the end of October 2018, LIMA generated 455kg of paper for shredding. Our shredded paper is baled and recycled within the UK, the majority of which is used in the manufacture of paper tissue and cartons.

The typical saving for 455kg of paper to the environment would be:



LIMA will ensure that we deal responsibly, openly and fairly with clients and potential clients by:

  • Ensuring that all our advertising and documentation about the business and its activities are clear, informative, legal, decent, honest and truthful.

  • Ensuring that we continually evaluate what we do in order to constantly improve our competitive edge in the marketplace.

  • 360 feedback on delivered projects allows for continuous service improvement that everyone benefits from.

  • Being open and honest about our products and services with customers, including what we do to be socially responsible.

  • Listening to our clients so that this can help us improve the products and services we offer to them.

  • Ensuring that if something goes wrong we will acknowledge the problem and work with you to find the best solution.

The longevity of our relationship with LIMA
speaks volumes and I particularly like their
personable and transparent.
— Stephen Buckton, Head of IT Kite Packaging
LIMA never take the partnership for granted.
— Steve Haworth IT Manager Cormar Carpets
I’ve always felt truly valued by LIMA and have
been impressed with the personal family
approach from the whole team.
— Terry Maloney, Head of ICT Service Delivery WM Housing Group


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Age UK

LIMA is extensively engaged with Age UK having donated PC’s to their local branch, Critchley House, re-cabling the office and providing training on technology and releasing one of our graphic designers to help to produce a brochure for their annual report. We invited their Salford based spokesperson to speak at our 20th Anniversary dinner, raising £1250 for them on the night.

May I take this opportunity to thank Lisa and Paul and all the wonderful staff at LIMA for choosing to support Age UK Salford and allowing me to share a very small sample of the great work we do to assist the older people of Salford.
— Sue Fletcher, Assistant Chief Executive Age UK Salford

The Next Step Project

LIMA organises an annual Christmas collection to aid the Next Step project, a Salford based charity that supports young people and families leaving care to acquire the skills they need to live independently. LIMA staff purchase and donate toys, essentials and non-perishable goods to support families.

Walkden High School Salford

We sponsor Walkden High School’s Year 10 and 11 football and rugby teams, supplying them with strips as well as supporting them by buying a kit for their Spanish tournament at Villarreal.

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LIMA’s 20th anniversary celebrations raised £1,250 to support PAPYRUS, a national charity that works to prevent suicide in young people. PAPYRUS delivers awareness and prevention training, also providing confidential support and suicide intervention. LIMA will continue to support PAPYRUS in 2018 through fundraising activities.

Bridgewater Salford ABC

In addition to sponsoring the club minibus, members of the LIMA team provide volunteer hours to a local boxing club, regularly transporting young members to represent Salford in competitions across the UK.

The David Lewis Centre

LIMA supports the David Lewis Centre, a charity that provides exceptional education, therapy, support and life skill development to individuals with epilepsy, autism and complex learning disabilities. LIMA staff give their time each year to actively fundraise for the David Lewis Centre in a variety of activities such as sponsored zip wire events, skydiving and participating in their 6-a-side football tournament.

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Staff sponsored walks

Several LIMA employees from a range of teams took part in sponsored walks across Manchester and Cheshire during 2017. These walks raised funds for the Alzheimer’s Society and Mind - Mental Health. LIMA also matched all funds raised from friends, family and colleagues, doubling everyone’s charitable donation.



I started out as an apprentice infrastructure engineer, but LIMA have supported me as I’ve developed my skill set with courses focused on networking and storage. Now, I spend my days working with enterprise customers, using the Four-Cornered Methodology to create network infrastructures for the likes of Peel Holdings, WM Housing and Cormar Carpets.

Our current leadership team comprises 50% promoted staff, for example our Chief Technology Officer started on the Service Desk

Our employees benefit from constant investment in learning and development. We are committed to developing enthusiastic achievers with the skills to excel in their role.

LIMA Academy

Our employees benefit from constant investment in learning and development. We are committed to developing enthusiastic achievers with the skills to excel in their role. LIMA develops and promotes the LIMA Academy, an internal Learning Centre with 20 vendors and their accredited courses within. The LIMA Academy forms part of an ongoing appraised, development tool for all staff.

Quality Assured Apprenticeship Scheme

LIMA also proactively recruits via a Quality Assured Apprenticeship Scheme designed to secure and nurture local talent, the scheme allows apprenticeship across seven levels from GCSE standard (Level 1) to MSc degree (Level 7).

Investors in People

LIMA is an Investors in People Gold employer. We are particularly proud of this award since less than 13% of IIP accredited businesses achieve the Gold award.

Level 1: Disability Confident Committed

Demonstrating our commitment to developing HR practices, LIMA has been awarded Level 1: Disability Confident Committed status by the Department of Work and Pensions, recognising LIMA’s inclusive and accessible practices when it comes to recruitment and the ongoing support provided for our employees.