How to raise the perfect support request ticket

Help us to help you by providing all the information we need in your initial support request

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Becky Clayton
A day in the life of LIMA’s Service Desk

We recently asked some of our team members to describe what it’s like to work at LIMA and they were consistent in one theme – no two days are ever the same! 

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Becky Clayton
The importance of infrastructure monitoring

We explore some of the key benefits that monitoring IT infrastructure can bring to your business.

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Becky Clayton
6 key benefits of release management

Ensure good release management practices keep your software up-to-date and running as efficiently and effectively as possible.

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Becky Clayton
A Coffee with... Carl Lewis

Carl Lewis shares his enthusiasm for LIMA’s newest innovative solution, the Detainee Management Video Solution and tells us a bit about how he came to develop it.

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Becky Clayton
Benefits of change management

A change management process that’s based on ITIL can not only speed up change implementation significantly but offers a multitude of additional benefits.

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Becky Clayton
LIMA’s public sector journey so far

LIMA’ a long term view to invest in building a Public Sector practice where success is breeding ever more success.

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Katherine Pugh
A coffee with… Katherine Pugh

LIMA’s new Head of Marketing, Katherine Pugh, joins us to discuss why she joined the LIMA team and what she sees as the future of IT service provision.

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Becky Clayton
A coffee with... Martin Ingham

We were joined by our Head of Solutions Martin Ingham to tell us more about his role at LIMA, what makes our Solutions Architects different and a bit about life outside of work.

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Becky Clayton
The women leading Lima

LIMA’s female-centric leadership team bucks the trend in an industry dominated by men - women occupy just 17% of IT roles in the UK

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Becky Clayton