A coffee with... Martin Ingham
A coffee with... Martin Ingham
We were joined by our Head of Solutions Martin Ingham to tell us more about his role at LIMA, what makes our Solutions Architects different and a bit about life outside of work.
Tell us about your time with LIMA so far and how you got here?
I joined LIMA as a Solutions Architect at the beginning of our partnership with NetApp seven years ago. My previous role working on the storage team for a major insurer meant I was highly experienced working with NetApp solutions so I was brought onboard for the value I could add in securing new opportunities for the business. Over the years I worked my way up to become Head of Solutions where I’m responsible for the Solutions Architects and Engineering team, ensuring we’re aligned with the sales team and the vision of our CTO Mohammed Bakeer. My strong background working in the legal and insurance sector means I oversee all projects within the professional services arena. This experience provided me with an excellent grounding when it came to engaging with LIMA’s professional services customers, like Brabners and JMW, with knowledge on the challenges and opportunities they face.
What makes LIMA’s Solutions Architects different?
Typically, Solutions Architects are focused on one particular technology whereas LIMA’s have broader technical knowledge and strong commercial acumen. This gives us a strong advantage when we’re engaging with organisations and putting forward solutions that actually drive business outcomes. It’s because of this that we’re seen as a trusted advisor for our customers who in turn are very open about what they need to achieve and rely on us to provide honest advice and guidance. Our honesty and expertise means we develop long-term relationships with our customers and viewed as an extension of their team rather than just another supplier.
How have customer requirements changed over the years?
Due to the fact that technology is now seen as a key business driver, IT projects have become more important than ever. As a result, LIMA has done a lot of work in recent years to develop our methodologies and frameworks around how we engage with customers while solutions are being delivered, particularly in the professional services sector. Our Solutions Architects now have overall responsibility for the technical part of a solution from concept to completion. In my seven years at LIMA, getting our structure into a framework has made the biggest difference to where I am today.
Tell us about life outside of LIMA
Busy! I’m married with three children under 10 so weekends are dedicated to spending time with my family and winding down after the working week. I’m a huge motorsports fan so enjoy catching up with the Formula One when I can. I also like being outdoors so have taken up mountain biking after getting a bike through LIMA’s Cycle-to-Work scheme. In the last 12 months I’ve been cycling in the Lake District and Wales and I love that it allows me the freedom to completely switch off from work, probably because I’m focusing all of my attention on not falling off the thing!
Can you recommend me a movie?
I like films that are thought-provoking so Interstellar was right up my street. I spent a good week debating whether I should become an astrophysicist after watching it!