LIMA is a successful technology organisation who specialise in designing, procuring, delivering and supporting Data Centre and Cloud solutions, Managed Services incorporating performance and Security monitoring services and are currently recruiting for a full time Bid Manager to join our team based in Salford, Manchester.
This role requires in-depth understanding of the client’s business, its operating model and business challenges together with the technology available for creating a fully integrated successful solution.
24/7 Support Engineer
One of the North West's leading Managed Service Providers based in Manchester are looking to hire a several 24/7 support Engineers to create a brand new team in the IT Service department.
They offer an environment that encourages collaboration, learning and technical excellence, as well as a friendly atmosphere to help you progress not only your technical knowledge but also your career.
2nd Line Service Team : Apps Team
Working as a key member of our team within LIMA’s Service Desk, we are looking for an established 2nd line support engineer who can confidently provide incident investigation, root cause analysis, act as a point of escalation, and who is keen to progress to 3rd line over time.
Service Delivery Manager
The Service Delivery Manager oversees the service delivery engagement with LIMA’s support customers and acts as the external interface to LIMA’s service. Working internally with heads of departments to facilitate and enable customer service improvement and improve customer satisfaction. The role requires building strong relationships with customers and being the customer service advocate.