A 3rd Line Citrix Specialist will have a detailed understanding of Citrix policies and Active Directory policies, to confidently provide incident investigation, root cause analysis and system optimisation.

A Sales Account Director will be responsible for generating new business to LIMA by means of using existing industry network, prospecting and customer networks, in conjunction with LIMA marketing activities.

A 1st Line MSP Service Desk Engineer will be a fast learner with great customer service, skilled in investigating problems and providing root cause analysis where required.

A 3rd Line Service Desk Engineer will have full accountability for Infrastructure support and its members, you will be a VMWare & Netapp certified professional who is able to provide team leader guidance and escalation for service desk cases.

A 2nd Line Support Engineer will provide incident investigation, root cause analysis and act as a point of escalation.

A Service Desk Coordinator is the initial contact point for our customer service requests, ensuring that all queries are dealt with in a timely manner.