As a vital addition to our specialist Monitoring Team, you will be the very definition of pro-active personified. Working with a rapidly expanding customer base, we are looking for someone dynamic to grow with our team. You will be responsible for proactively monitoring a wide range of customer based technologies using both NOC and Security specialised monitoring. Working closely and building relationships with our customers you will be both discovering and preventing potential issues within their environment, with a view to minimalizing down time and loss of productivity.

LIMA’s Infrastructure Monitoring Engineer role is focused on proactively monitoring our customers’ infrastructure to prevent major incidents and avoidable downtime. It requires hands-on experience and exposure to latest technologies such as Microsoft Windows Server, Microsoft Exchange Server, NetApp, VmWare, Hyper-V, Azure, AWS, Cisco, HP and Meraki.

As a Project Manager, you will be responsible for the successful delivery of various IT infrastructure projects to LIMA customers ensuring that project scope, time, budget and quality expectations are defined and met. Forming part of the technical solutions team which strives to maintain start to finish excellence and integrity of the solutions, the role requires proven experience managing IT Infrastructure and technology oriented projects according to PRINCE2 project management methodology.

Working as a key member of our team within LIMA’s Service Desk, we are looking for an established 2nd line support engineer who can confidently provide incident investigation, root cause analysis, act as a point of escalation, and who is keen to progress to 3rd line over time.