Systems Engineer –
Client Site Based

 

Leeds, West Yorkshire

Full-time

 

Our head office is based in Manchester, this Systems Engineer role is an onsite role based at one of our Client sites in Leeds. The role requires experience of installation, support and troubleshooting of Microsoft Windows Server, Microsoft Exchange Server, desktop support and networking technologies. As a site based engineer you will be a member of a team providing an extension to our remote service teams. You will be a primary onsite contact for our Client and be responsible for event, incident, problem and change management for their IT infrastructure. You will be comfortable in a customer facing role and be a self-motivated, punctual, polite, professional person as you will be representing LIMA at all times. You will need the ability to work with our Client, their IT team and / or their end users.


Key Responsibilities

  • Event Management for Server OS, Application and Network alerts (using PULSE)
  • Incident management and resolution
  • Change Management
  • Problem Management
  • Asset Management
  • Provide desktop support to users when required
  • support Storage and Virtualisation infrastructures
  • Patch management of Servers, PCs, Network devices
  • Image Management for Windows Client Devices
  • Support of anti-virus solutions
  • Support of branch office devices
  • Performing daily checks as defined with Client

Skills and Experience

  • Strong knowledge of Microsoft based operating systems with emphasis on MS Server 2003/2008/2012/2016 and Windows XP/7/8/10
  • Knowledge of Active Directory (AD)
  • Networking Experience (LAN, WAN, Wi-Fi)
  • Microsoft Exchange Server
  • Microsoft SQL Server 2008 / 2012 Administration
  • Administration and Support Experience of Networking Technologies including vendors such as
  • Administration and Support Experience of VMWARE vSphere
  • Ability to work to SLAs and deadlines
  • Ability to liaise with other departments on both technical and non-technical level
  • Appreciation of ITIL standards
  • HP Networking
  • Cisco Firewalls / Switches (Nexus & Catalyst)

You will be required to hold the following accreditations:

  • MCTS - Windows Server 2012
 
 

To apply please email your CV and Covering Letter to careers@lima.co.uk referencing the job title in the subject line.