Citizen Housing Group Ltd

With more than 30,000 homes across the West Midlands, Citizen Housing Group Ltd is one of the region’s largest not-for-profit social housing organisations.

By building a five-year project roadmap to deliver digital transformation, LIMA enabled Citizen Housing Group Ltd to meet short term remote working requirements and support long term growth.

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We helped Citizen Housing Group Ltd achieve...

Significant

improvements in availability to 99%

43%

of service desk calls resolved on first contact

Increased

Customer satisfaction rating from 34% to 92%

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Head Office
6 Digital Park
Pacific Way
Salford Quays
Manchester
M50 1DR
0345 345 1110
We’d love to hear from you.

If you have a question you'd like to ask, we’d love to answer it.

Contact Us

Manchester
6 Digital Park
Pacific Way
Salford Quays
Manchester
M50 1DR

0345 345 1110