Project Coordinator

Manchester M50

 
 

Full Time, Permanent

 

The project Coordinator provides support in the day to day operation of the Project Management Office and leads in the resourcing and scheduling of customer engagements.

Responsibilities include communicating with customers to schedule bookings, reporting on progress, ensuring bookings are completed and logged on relevant systems and providing administrative support to Project Managers & technical delivery teams.

The position is essential to achieving high levels of customer satisfaction with well communicated and swift resolution times to customer requests. .  The applicant must have experience managing IT related projects.


Key Responsibilities

  • Resourcing, scheduling and processing of chargable work packages

  • Communicating project/booking status with customers and internally to LIMA Management and technical delivery teams

  • Assist Project Management staff in delivering successful projects

  • Liaising between Sales Support/Service Desk teams to ensure cross department efficiencies

  • Highlighting and managing risk/issues

    Execution of all aspects of Project Management support including:

    • Project templates and documentation

    • Skills based resource allocation

    • Time recording and reporting

    • Reporting of overall status of all projects/bookings

    • Resource forecasting, scheduling and processing of chargeable timesheets

 

Benefits

  • Pension Scheme

  • Childcare vouchers

  • Cycle to work scheme

  • Birthdays off as a paid holiday

  • Weekly fresh fruit delivery

  • Quarterly social events

  • Company events

  • Charity Committee

  • Death in Service

  • Every Friday Dress Down

  • LIMA Academy Training

  • Manchester Arena Ticket Access

  • Wellbeing days

  • Free eye test

  

  Skills, Attitude and Experience

  • Reliable person, results driven with a ‘Can do’ attitude

  • Ability to motivate others

  • Team player and collaborative, with good influencing skills

  • Strong organisational and planning skills

  • Commercially aware

  • Strong communication skills both internally and externally

  • Ability to build business relationships

  • Advanced decision making, problem solving, written and verbal communication skills

  • Ability to organise and prioritise work and work under pressure to meet deadlines

Accreditations:

Desirable but not essential:

  • Prince2 Foundation

  • Working knowledge of ConnectWise

  • Experience in ITIL Change Management processes

  • Experience with Microsoft Office suite