Providing continuous performance and capacity management to improve availability and cost efficiency of IT.
PULSE Monitoring is LIMA’s cloud based monitoring service delivered by our ITIL accredited monitoring team. It provides complete visibility of infrastructure performance across physical and virtual environments, applications, websites, databases and third party cloud services including AWS and Azure.
PULSE Monitoring includes the onboarding, configuration and ongoing tuning of our monitoring platform specifically to the needs of the individual organisation. The LIMA team then continually monitors alerts on behalf of customers and triage any incidents to ensure minimal downtime, high availability and business continuity.
The service also delivers intelligent reporting data to support strategic decision making. Our monthly reports are tailored to provide customers with the most pertinent data for system utilisation, performance and availability for the last 30 days.
What are the benefits of PULSE Monitoring?
Detection of patterns and warning signs enable preventative maintenance activities and prevent critical incidents.
Tracking trends in performance, availability and other metrics underpins capacity management, financial decision making and IT strategy development.
Visibility of key metrics identifies under-utilised assets and maximises return on investment.
Onboarding service to tailor the solution to the customer
Cloud-based portal provides access to monitoring data
Monthly infrastructure performance report
Completely customisable analytics through a user-friendly dashboard
24/7 alerts with customisable thresholds
Cloud integration (including AWS & Azure)
Websites and database monitoring
Future-proofed – SNMP MIB ready
Option to upgrade to managed support and response
Technology tailored to you
LIMA will tailor PULSE Monitoring to suit your business’s needs, ambitions and budget using our unique Four-Cornered Methodology. Whether you need to integrate Amazon Web Services (AWS), or want to proactively identify and forecast usage trends, PULSE Monitoring has the power to deliver.
We’re here talk data 8:30am-5:30pm, Monday-Friday on 0345 345 1110