Whether you’re looking to improve up-time, save money on internal resources or gain peace of mind from 24/7 monitoring, we offer the right level of support for your organisation.
Our solutions are designed to support organisations looking to supplement their in-house IT skills. Our fully-accredited ITIL service desk will work in partnership with you to ensure your technology is always aligned with your business objectives.
Our ProActive support removes the internal pressure and day-to-day operational issues of running your IT infrastructure. Our expert support team has complete visibility of your supported infrastructure and will carry out the necessary maintenance required to maximise your system availability and performance.ProActive Support Service
Full-service management from our ITIL Service Delivery Team, including a dedicated Service Delivery Manager who'll understand your business challenges and future objectives.
Access to a range of highly experienced and certified IT and technical experts who'll be happy to provide advice and guidance when needed.
Flexible asset-based pricing; you can add and remove assets throughout the life of your contract to support your changing infrastructure requirements.
An initial benchmark for your IT infrastructure performance, providing trend, capacity planning and analysis on a regular basis.
Support from a 24x7x365 UK based operation.
Sector specific knowledge and expertise.
Reassurance that all our processes adhere to recognised industry standards and follow best practice.
Access to our service management platform which gives you visibility of all your Service tickets and communications in one place.
Well established processes and governance from supporting organisations like yours since 1997.
“We have invested in a number of support contracts in which LIMA have delivered first class support services assisting our staff and IT team” Ian Tinsley Director of ICT, Citizen Housing
“LIMA has shown integrity and respect since our partnership began in 2011, which has resulted in our increased confidence in LIMA’s ability to deliver a broad range of technical services and solutions into our business, including a fully managed support and monitoring service. Our working relationship has assisted with significantly increasing our return on investment as well as the capability and capacity of our systems.” John Armitage Group IT Director, Peel Holdings Limited
We’d love to hear from you and figure out the best option for you, together
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