IT Support Solutions

IT Support Solutions

IT Support Solutions

 

Whether you’re looking to improve up-time, save money on internal resources or gain peace of mind from 24/7 monitoring, we offer the right level of support for your organisation.

Our solutions are designed to support organisations looking to supplement their in-house IT skills. Our fully-accredited ITIL service desk will work in partnership with you to ensure your technology is always aligned with your business objectives.

Our ProActive support removes the internal pressure and day-to-day operational issues of running your IT infrastructure. Our expert support team has complete visibility of your supported infrastructure and will carry out the necessary maintenance required to maximise your system availability and performance.

ProActive Support Service
IT Support Solutions

Why ProActive

  • Available 24x7x365 - First class support available whenever you need it, via our service management portal, phone, or email our Service Delivery Team.
  • Transparent costs - We’ll manage and maintain your infrastructure for a predictable annual fee so there are no hidden surprises.
  • Optimise performance - Monitoring your IT infrastructure provides our team with proactive insights into where we can optimise your systems, decreasing the risk of any downtime and maintaining performance.
  • It’s flexible - We’ll configure system alerts, thresholds and notifications to support your operational and business needs, adding and removing assets that need managing as required.
  • We’ll fix it first - If there is a problem, we’ll focus on the fix first to make sure your IT infrastructure is up and running as quickly as possible.
  • It’s secure - Our ISO 27001 certification gives you peace of mind that your IT infrastructure is monitored and supported securely.
Testimonials
We’d love to hear from you.

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Head Office
6 Digital Park
Pacific Way
Salford Quays
Manchester
M50 1DR
0345 345 1110
We’d love to hear from you.

If you have a question you'd like to ask, we’d love to answer it.

Contact Us

Manchester
6 Digital Park
Pacific Way
Salford Quays
Manchester
M50 1DR

0345 345 1110