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18.09.25Drummond Miller selects LIMA to optimise case management and cloud strategy
Drummond Miller, a leading firm of solicitors and estate agents based in Scotland, has appointed LIMA to improve IT experience for its workforce and drive greater efficiency for its fee earners.
LIMA will work with Drummond Miller to optimise and drive performance improvements in its Proclaim case management system, unlocking greater revenue-generating potential for the firm’s fee earners.
The move will see Drummond Miller migrate its case management away from a colocation solution to LIMA Cloud Services, and a more flexible, consumption-based model.
With offices in eight locations throughout Central Scotland, Drummond Miller has over 170 employees and 23 Partners.
Specialising in family law, immigration, medical negligence and more, the firm works with highly sensitive cases and sensitive client data.
Initially LIMA will deliver a professional services engagement to migrate Drummond Miller away from a series of legacy on-premise tools and into M365, before migrating the firm’s infrastructure over to LIMA Cloud and providing ongoing managed services support, Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS).
Ian Hartley, Chief Operating Officer at Drummond Miller, said: “We were impressed with LIMA’s approach and their knowledge during the tendering process. They took a long-term approach to the relationship. We are now in the set-up phase, well in advance of the date we switch, the set up and transfer will be carried out in a planned and organised way. We look forward to the switch and starting to build the working relationship.”
LIMA CRO Ryan Ratcliffe added: “The team at Drummond Miller ran an incredibly thorough and robust process to identify their new MSP and we’re extremely proud and happy that they’ve chosen to work with LIMA. We’ve committed to saving them a huge number of fee-earner hours over the course of the next three years, and we have the track record when it comes to optimising and accelerating Proclaim to do just that.“
LIMA specialises in delivering IT services to legal organisations, helping them put technology at the centre of their business strategy.
With decades of sector experience to lean on, LIMA works with a broad range of law firms including Bond Turner, Stephensons LLP, MSB Solicitors and Brabners LLP.
LIMA specialises in delivering IT services to legal organisations, helping them put technology at the centre of their business strategy.
Contact the team at 0345 345 1110 or enquiries@lima.co.uk
Find out more: Law firms and legal services – LIMA – Insight-led IT services