IT services for law firms and legal services

Setting a platform for exceptional client services


Against a backdrop of rising client expectations, changing work patterns and economic uncertainty – technology in the legal sector is a critical enabler of change.

The law firm’s IT team is responsible for driving greater fee-earner efficiency, improved employee experience and enhanced client service, all essential in the quest for long-term competitiveness. Whether through greater integration of cloud services, the adoption of AI technologies, or strengthening of security posture, the opportunity for IT teams to help their firms grow further and faster is clear.

We understand law firms


LIMA specialises in delivering IT services to legal organisations, helping them put technology at the centre of their business strategy.  

With decades of sector experience to lean on, LIMA delivers maximum value through a refined service offering across Platform, Security, Data, and AI.  

Our approach is built upon creating true partnerships with our customers. By focussing on understanding your business goals before talking technology, LIMA delivers exceptional outcomes that help IT teams move from support function to critical business resource.

 

LIMA’s legal customers

LIMA’s unique approach to customer engagement, service delivery and quality underpins the development of strong partnerships with our clients. Our vertically-aligned solutions and services for legal deliver lasting results and positive outcomes that help our clients achieve their objectives. 


The IT challenges facing legal 

The legal sector faces unique challenges and regulatory requirements. From embedded legacy tech to clunky and outdated user interfaces and underperforming case management systems.  

Our team of experts deliver a customised and personal service that aligns with the needs of your legal organisation. 


“The improvement in our case management performance has been nothing short of remarkable, resulting in huge gains in the efficiency of our fee-earners.”

Chris Gath, IT Director, Stephensons Solicitors LLP

Tailored solutions for the legal sector

1Infrastructure 
Ensure your IT strategy is underpinned by the right infrastructure for your legal organisation. Lay the foundations for success by tapping into round-the-clock visibility and ongoing maintenance of your infrastructure with ProActive Support from LIMA.
2Modern Work 
Give your workforce the tools they need to succeed and maximise fee-earner productivity. LIMA brings together productivity apps, mobile technology and security features that empower your people to create, connect and collaborate from anywhere.
3Security 
Our dedicated security team supports law firms to secure their critical data against cyber-attacks. We’ll work closely with you to discover which approaches are the best fit for your organisation. Particularly popular with law firms is LIMA’s Vulnerability Detection and Remediation (VDR) service, which continuously identifies and remediates vulnerabilities across your IT environment, against SLAs exceeding the requirements of Cyber Essentials Plus.  
4On Demand Service Desk
Relieve your IT team from the daily pressures of workforce management, allowing them to focus on strategic initiatives.  Meanwhile your employees get immediate access to a service desk that resolves their issues efficiently and gets them back on track, first time.  Your people are your organisation’s most valuable asset. Keep them moving at 100% with On Demand Service Desk.
5Business Continuity  
Ensure your operation is resilient, you don’t lose billable hours and your clients are not let down at a critical moment with managed backup and disaster recovery services from LIMA.   LIMA's Backup-as-a-Service (BaaS) offers a secure, fully managed solution that ensures your data and systems can be quickly restored in the event of a disaster.  Meanwhile LIMA’s Disaster Recovery-as-a-Service (DRaaS) ensures your business can quickly recover from system failures or cyber-attacks like ransomware, enhancing your security and business continuity strategy while offloading the complexity of disaster recovery to LIMA. 
6AI and automation
IT teams in all sectors are under pressure to deliver the benefits of AI and automation for their organisations, and law firms are no different. We’ve been on our own adoption journey around AI and automation, and we’ve helped a number of law firms to adopt automated systems and processes that have saved their teams significant time. Speak to us about setting a platform for greater adoption of AI tools and services in your legal firm.  
 

LIMA’s Case Management Assessment

From client onboarding to document handling and compliance, your team relies on your case management system every day to deliver a high-quality service at speed.

But when your case management software lags, crashes or simply can’t keep up, the impact is felt across the firm.

LIMA’s Free Case Management Performance Assessment is designed to help you fully understand where in your environment the issues lie, and how to fix them.

 
legal-assesment-icons-01
383% improvement in system loading times
legal-assesment-icons-02
Complex report generation more than 3x faster
legal-assesment-icons-03
Availability and performance consistency even during peak times
legal-assesment-icons-04
Average of 20 minutes saved per fee-earner, per day

Why LIMA for law firms and legal service providers?

circle

Experience

LIMA has a proven track record in legal and many happy legal customers. We have developed a legal-specific platform architecture and understand legal applications, matter management and the demands of today’s legal workforce.
circle

Partnership

Your dedicated account team of legal sector experts support you throughout the length of our partnership, covering technical, commercial and customer success. Plus you get direct access to a named member of our C-suite and our wider senior leadership team.

circle

Efficiency

Through a combination of technical tweaks and process improvements, we’ve saved law firms and fee earners thousands of hours that go straight back to servicing clients and driving revenues.
circle

Security

Our services help you strengthen your security posture, while easing the burden of Cyber Essentials Plus compliance.

circle

Strategy

Our consultative, partnership-led approach will help you to clarify your technology roadmap, unpick legacy technology, adopt new systems and drive value.
circle

Broad IT portfolio

We won’t push you towards a specific technology. We’re vendor agnostic and have deep partnerships with a broad sweep of providers across infrastructure, platform, security and modern workplace.

circle

Comprehensive coverage

VDR can be applied to internal assets and infrastructure, and to your external-facing estate including websites, apps and APIs.
circle

Expert team

All aspects of vulnerability management handled by LIMA’s dedicated team of security experts and customer success team.

Find out how we can help your business grow