Solutions / Growth

Managed IT Support Services

Solutions / Growth

Managed
IT Support
Services


Entrust the management of your IT infrastructure to LIMA, with a choice of support options to suit your needs.

The result? Freedom to focus on your business, safe in the knowledge that your IT performance is ensured by a dedicated, experienced team. Our service management portal gives you real-time visibility of vital metrics and services, along with online learning for your people.


 
Fast, personable, efficient

Clear, predictable pricing

Free your IT team to focus on driving business value

SLA-backed and underpinned by an ITIL service framework

Proactive IT workforce management

An IT service desk that’s there for you when you need it


 
Available 24x7x365: visit your dedicated portal or contact the team by phone or email

100% proactive: by constantly monitoring your infrastructure, we gain priceless insight to help maintain performance and reduce risk

Totally flexible: easily change the assets you want us to manage, while establishing a tailored schedule of alerts, thresholds and notifications

Clear, transparent costing: easily get it all for an agreed, predictable annual fee


 
Available 24x7x365: visit your dedicated portal or contact the team by phone or email

Rapid incident management: maintain a seamless service to your end users, with issues fixed swiftly as a matter of priority

Third-party vendor management: leave us to liaise with third party vendors for any assets we manage on your behalf

Clear, transparent costing: full incident management for a predictable annual fee

“The technology and services LIMA has implemented have enabled our IT team to focus on delivering business benefits rather than reacting to system failures and malfunctions.”

- Partner and Director of IT and Communications, JMW Solicitors LLP

Find out how we can help your business grow

Why LIMA?

Experienced
Over 25 years delivering value as the IT partner of choice for the UK’s most ambitious organisations

Independent
Broad IT skills across multiple technologies to provide the best solutions for public and private sectors

Dependable
Proven track-record of IT deployment across industry

Insightful
A forward-thinking IT partner combining insight, expertise and technology to deliver sustainable results

Delivery
We do whatever it takes to help achieve resilience, optimisation and growth through technology